FAQ

The Nemonic Label printer is a thermal printer to print labels in various sizes.
You can print labels or sticky notes with it using your PC or smartphone.

1. Product Size

2. Product Specification

3. Product Configuration

4. Difference from the Old Model

The Nemonic Label printer is the second-generation model enhanced from the first-generation Nemonic printer model.
The old Nemonic model does not have a label printing feature.

Ink, toner, or ribbon is not required for this model.
It is a thermal printer. All you need is the thermal paper only.
Therefore, it is very easy to maintain and manage it, and its maintenance cost is low.

It is a thermal printer. Only printing in black and white is possible.
You can easily print neat texts, vintage logos, and images with it.

Following paper types are available for the Nemonic Label printer:

Every label cartridge for the Nemonic Label printer uses water-resistant paper.
Paper for the sticky note cartridge is not water-resistant, but specially coated, so it is easy to wipe up water from it, and you can use it without smearing.

 

Only dedicated paper cartridges can be used.

The dedicated paper has printing retention property superior to other thermal paper. It is BPA (bisphenol A)-free eco-friendly.
Its cartridge structure is patented and prevents excessive curling of paper while printing, so you can use it conveniently.

The use of other thermal paper may compromise printing quality and cause failure, for which service won’t be provided.

The Nemonic Label printer uses eco-friendly thermal paper free of BPA (bisphenol A) that is known to be harmful to the human body.
The adhesive used in the cartridge is also safe and complies with safety regulations.

The Nemonic Label printer uses a special kind of thermal paper different from conventional ones, and it retains the printed content for a long time.
If stored under appropriate conditions, it can be retained for 5 years.

Appropriate storage conditions
- 5~35 ℃ (41~95℉)
- 30~85%RH

※ Be careful not to excessively expose it to direct sunlight, fluorescence, heat sources, or organic solvents such as alcohol.

You can use dedicated label cartridges released only for the Nemonic Label printer and the sticky note cartridge.
For more information on paper types, refer to the link below.

Learn about Paper Types Link: What kind of paper types and sizes are available?

If you have an old Nemonic printer model, understand that you can only use the sticky note cartridge.

Products without the logo “LABEL” at the front, as shown in the figure below, are the first generation Nemonic printer models.

For the Nemonic printer, understand that you can only use the sticky note cartridge.
It is not compatible with any label cartridge, so be careful when purchasing a cartridge.

Below are dedicated programs available by OS:

 

You can use it from a Windows or Mac PC.

1. Connection Method

Use the USB A to A cable to connect the printer to your PC.

However, Bluetooth connection is not available for PC.

 

2. Program Provided

 

3. How to Print from Dedicated Program

For how to install and detailed information on functions, refer to the below links.

Windows User
Link: Install Driver & App Package

Mac User
Link: Install Driver & App Package

4. How to Print from Other Programs Such as MS Office

Install the driver and app package, and you can use your Nemonic Label printer from other programs.

Empty template files are available for MS Office users. Go to the below link to download them.

MS Office Templates
Link: Download empty MS Office templates

When printing from MS Office, change the paper setting before use.

For how to configure, refer to the below links.

Windows User
Link: How to Use from MS Office

Mac User
Link: How to Use from MS Office

You can use the Nemonic Label printer from your Android or iOS smartphone.

1.Connection Method

You can connect the Nemonic Label printer to your smartphone via Bluetooth.

2. Program Provided

3. How to Print from Dedicated Program

For the installation method and detailed information on functions, refer to the below links.

 

Android User
Link: Install Nemonic App
Link: Install Nemonic Scanner App
Link: Install Nemonic Mobile Print Service Plug-in

 

iOS User
Link: Install Nemonic App
Link: Install Nemonic Scanner App

 

4. How to Print from Other Apps such as Gmail and Gallery

Install the plug-in on your Android smartphone, and you will be able to use the Nemonic Label printer from other apps with printing function such as Gmail and Gallery. For how to install and use the plug-in, refer to the below links.

How to Install and Use Plug-in (Android Only)
Link: Install Nemonic Mobile Print Service Plug-in
Link: How to Use Nemonic Mobile Print Service Plug-in

A Nemonic printer driver is not available for Linux or Chrome OS.

Therefore, you cannot use the Nemonic Label printer under such an OS.

The Company does not open the Nemonic Label SDK publicly.

However, we only provide it to partners with continuous partnership restrictively.

For business inquiries, contact us through the email address below.

support@mangoslab.com

Currently, Nemonic Label printers are sold through Amazon of the United States only.
You can purchase Nemonic Label printers and cartridges from the below links.

Purchase from Amazon

Link: Nemonic Label printer
Link: Water-resistant label cartridge for Nemonic Label
Link: Transparent label cartridge for Nemonic Label
Link: Name tag label cartridge for Nemonic Label
Link: Sticky note cartridge for Nemonic Label

Video clips are available for your reference from package opening to printing.

 

Setup Guide Video Clips
Link: PC Setup Guide
Link: Mobile Setup Guide

 

1. General Description

 

2. Power Connection

 

3. Cartridge Insertion

 

 

 

When you close the cover, the printer will cut the first sheet to the cartridge type and the paper length.
Now, your Nemonic Label printer is ready to use.

 

4. PC Program Installation

Refer to the below links and install the PC program.

Windows User
Link: Start from Windows PC

Mac User
Link: Start from Mac

 

After installing the program, use a USB A to A cable to connect the printer to the PC.
※ Do not connect the printer before installing the program. The program may fail.

Open the Nemonic PC app.
The size of the paper provided by standard is 3” X 2”.
Check the menu size according to the paper size.

 

 

For more information on how to use the app and print from MS Office, refer to the below links.

 

Windows User
Link: Learn menu functions of the Nemonic PC app
Link: How to Use from MS Office

 

Mac User
Link: Learn menu functions of the Nemonic PC app
Link: How to Use from MS Office

 

4. Mobile App Installation

Referring to the below links, install the mobile app.

 

Android User
Link: Start from Android

 

iOS User
Link: Start from iOS

 

After installing the Nemonic app, check the printer connection from the app.
Tap the New Memo icon to open an empty screen.
Check the paper size, enter a desired text, and tap the Print icon for test printing.
The text is printed while the front-left LED of the printer blinks.

If printed normally, you are ready to use the printer from your mobile phone.

For more information on how to use the app, refer to the below links.

 

Android User
Link: Nemonic Mobile App
Link: Nemonic Mobile Printer Service Plug-in
Link: Nemonic Scanner App

 

iOS User
Link: Nemonic Mobile App
Link: Nemonic Scanner App

There are two LED indicators at the front of the printer, which indicate the printer state by blinking and colors.

1. Paper Color

The color of the right LED indicates the paper color. If label paper is inserted, it is indicated in white, and sticky note paper is indicated in its color.

2. Printing Ready State

When the power is supplied and the paper is appropriately recognized, both front LEDs are turned on without blinking.

3. Bluetooth Communication State

The left LED indicates the Bluetooth communication state. If printing from your mobile device, the left LED blinks while sending data, and it stops blinking after printed. If printing from your PC, the left LED is always on without blinking since Bluetooth is not used.

4. Paper Jam

If the right LED blinks and it beeps, the printer is in the state unable to print. The beep pattern indicates the error cause. If the right LED blinks and the beep repeats, it indicates that the paper is jammed. In this case, open the cover, remove the jammed paper, and insert the cartridge again.

5. No Paper/Cartridge Installation Error

If the right LED blinks and the beep repeats, it indicates the paperless state. This error occurs when paper is run out or when you close the cover without pulling the paper out of the paper outlet a little. Replace the paper cartridge with a new one, or install the cartridge appropriately by pulling the paper out of the paper outlet a little.

6. Cover Open

If it beeps once and the right LED blinks, it indicates that the cover is left open. Close the cover fully until you hear the clicking sound.

7. Printer Head Overheat Prevention

When you print tens of sheets continuously, the printer head temperature may increase. In this case, the Nemonic Label printer automatically suspends printing to prevent overheating. At this moment, the right LED keeps blinking. If the temperature returns normal and the printer resumes printing, the right LED stops blinking.

The printer head used in the Nemonic Label printer is capable of printing approximately at least 20km long.
However, if used for a long time, the printer head may get contaminated and printouts may be affected, so clean it regularly.

Make sure to turn off the power and unplug the power cord before cleaning.

Open the cover. The printer head is the black strip part in the main body.
It may be very hot right after printing, so be careful.

Moisten a cotton swab with alcohol and wipe the print head with it.

Replace the paper just like inserting it for the first time.

※ If it beeps, check if the cartridge is inserted incorrectly or you have not pulled the paper out of the paper outlet slot a little.

※ No label cartridge is compatible with the old model (NEMONIC, MIP-001) product. When you insert a label cartridge in it, it may beep.

Slide down the levers at both sides of the printer, and open the cover.

Insert a cartridge. At this moment, the arrow marked on the printer and that on the cartridge should face each other.

 

Pull the paper out of the paper outlet slot a little and close the cover.

 

 

When you close the cover, the printer will cut the first sheet to the cartridge type and the paper length.

Now, your Nemonic Label printer is ready to use.

Turn on the power of the printer.

Find the Reset button at the rear bottom of the printer.

It is located left next to the Power button.

 

Use a sharp object to press the Reset button for five seconds or longer.

 

Various programs are provided for each OS to use the Nemonic Label printer.

Click on “Installation and Use Guide” and install a program as instructed.

1. Install

   Make sure to disconnect the Nemonic Label printer from your PC before installing the program.
   If you install the program under the state that the Nemonic Label printer is connected to the PC with a USB cable, an error may occur.

   

   Click on the link below to download the installation file.

   Download the Installation File
   Link: Nemonic PC App & Driver Package

   Run the downloaded installation file.
   Read terms and conditions, and check “I agree” to continue the installation.

   After installation, connect the Nemonic Label printer to your PC.

2. Connect

   Use the USB cable provided to connect the printer to your PC.
   The cable provided by standard is a USB A to A cable.

   If your PC has USB C type ports only, use a USB hub.

3. Use the Nemonic App

   Run the Nemonic program. A window appears as below.
   Click on the Options menu icon to open the submenu.

   

   From the submenu, select the Change Memo Size icon.
   3” x 2” (80mm x 56mm) paper is provided by standard on printer purchase.
   Click on the applicable size icon to change the size.

   

   The program window will be resized.
   Enter a test content and click on the Print icon.

   

   If the program is correctly installed, it will be printed within two to three seconds.

   If not printed, you may check two cases as follows:

   1. Program installation error
      • Delete the program and install it again.
   2. USB cable connection error
      • If you are using a cable other than provided, use one that is as short as possible.
      • If you are using a hub, use a powered one.
      • If the USB port of your PC does not provide sufficient power, your PC may not recognize the printer. Therefore, use a powered USB hub to connect it.

   If not printed, refer to the below link.

   Link: I installed the PC driver, but I cannot print.

1. Menu

Run the app, and a window will appear as below.

① New Memo: Open a new memo window.

② Options: Show the submenu.

③ Change Edit Mode: Switch to the text edit mode/the image edit mode. The default is the text edit mode. It is the menu used when editing after inserting an image or images.

④ Screen Capture: Switch to the screen capture mode.

⑤ Print: Print the current content.

⑥ Number of Printing Copies: Set how many copies of the same content to print.

 

2. Submenu

Click on the Options menu, and the submenu will appear.

① Save: Save the current memo.

② Load Memo: Load a saved memo.

③ Load Image: Load and insert an image file.

④ Memo Color: Change the color of the Edit window. It is not relevant to the printout color.

⑤ Change Memo Size: Change the size. Select the size identical to that of the paper inserted in the printer.

⑥ Change Sticky Side Orientation: Changes the orientation of the sticky side. If you are using label paper, you don’t have to change it. It applies to sticky memo paper only.

 

1. Change Memo Size

From the submenu, select the Change Memo Size icon.

3” x 2” (80mm x 56mm) paper is provided by standard on printer purchase.

Click on the applicable size icon to change the size.

2. Enter Text

Enter a text.

3. Change Font

Click the right mouse button, and you will be able to change the font.

 

4. Adjust Line Spacing

Click the right mouse button, and you will be able to adjust the line spacing.

※ Shortcut

• Line Spacing: Ctrl + Shift + D

5. Align Text

Click the right mouse button, and you will be able to change the text alignment.

※ Shortcut

• Left-Align: Ctrl + L
• Right-Align: Ctrl + R
• Center-Align: Ctrl + E

 

 

 

1. Insert Image

Click on the “Load Image” icon from the submenu or drag and drop an image to insert.

When you insert an image, the mode switches to the image edit mode automatically.

2. Edit Image

In the Edit Image mode, you can change the position of the inserted image or control its size by dragging it.

3. Edit Text after Inserting Image

Either click on the Change Edit Mode icon or an area outside of the image, the mode will switch to the text edit mode.

In the text edit mode, you cannot select or edit an image.

 

 

1. Screen Capture Mode

Click on the Screen Capture icon, and the mode will switch to the capture mode.

 

2. Window Size Control

Drag the arrow at the right bottom of the window to change its size.

Change the size large enough to hold what you want.

 

3. Capture

Click on the Screen Capture icon again, the screen will be captured, and the window will return to its initial size.

 

4.Edit Text

You may enter a text over the captured image.

Press the Print button, and it will be printed.

1. Open Template

Either select the “Load”’ icon from the submenu or click the right mouse button and click on Settings.

Click on Templates from the left menu.

Select the template type you want and select the paper size.

2. Use Template

Double-click on the template you want to load it.

The template is entered as a background image. You may edit a text over it.

 

 

 

1. Save Memo

Click on the Options icon to open the submenu, and click on the Save icon from it to save the memo.

At this moment, if you don’t assign a name to it, the date when saving it will be designated as its name.

※ Shortcut

• Save: Ctrl + S

2. Load Memo

Click on the Options icon to open the submenu, and click on the Load Memo icon to load a memo.

※ Shortcut

• Load Memo: Ctrl + O

You can view memos saved from the My Memos window.

Double-click on a saved memo, and you will be able to edit it again.

 

3. Rename/Delete Saved Memo

Select a memo, click the right mouse button, and you will be able to delete or rename it.

4. Backup Memo

Check the path where memos are saved from the Settings page.

Click on the path, and the folder will open. You may copy memo files and backup them.

You may set a memo as the printer template and save it to the printer.

When you set the printer template, you can print it by pressing the Dispenser button on the printer only without your PC or mobile device.

 

1. Set Printer Template

Select a memo to set as the printer template from the My Memos page, click the right mouse button, and select the “Save template to nemonic” menu to save it as the template to the printer.

If you want to set the printer template from your mobile device, refer to the below links.

 

Android User
Link: Set printer template

iOS user
Link: Set printer template

 

2. Print with Dispenser Button

Briefly press the Dispenser button on the printer once, and the printer will print the saved printer template.

Click the right mouse button from a memo window, and select the “Settings” menu to open the Settings page.

From the Default Format Settings section, you may change the font and size.

 

Click the right mouse button from a memo window, and select the “Settings” menu to open the Settings page.

Frequently used shortcuts are listed at the bottom of the Settings page.

 

You may download templates for the MS Office program from the Company’s homepage.

Templates for MS Office Program
Link: Download templates for MS Office program

PowerPoint, Excel, and Word template files are available.
Download template files that fit the paper size you are using.

When you open an Office template file, the Edit window is set to the paper size.

Change the printing size to the paper size once again before printing.

Select the printer to MIP-001, and click on Printer Properties.

Select the paper size and orientation from the Printer Properties window.

If the Edit window and the Printing Preview window are identical, it means that the printer properties are correctly set.

Press the Print button to start printing.

1. Install

   Make sure to disconnect the Nemonic Label printer from your Mac PC before installing the program.
   If you install the program while the Nemonic Label printer is connected to the Mac PC with a USB cable, an error may occur.

   

   Click on the link below to download the installation file.

   Download the Installation File
   Link: Nemonic PC App & Driver Package

   Run the installation file.
   Read terms and conditions, and check “I agree” to continue the installation.

   After installation, connect the Nemonic Label printer to your Mac PC.

2. Connect

   Use the USB cable provided to connect the printer to your Mac PC.
   The cable provided by standard is a USB A to A cable.

   If your PC has USB C type ports only, use a USB hub.

3. Use the Nemonic App

   Find and run the Nemonic program. A window appears as below.
   Click on the Options Menu icon to open the submenu.

   

   Click on the Change Memo Size icon repeatedly from the submenu to change the paper size.
   3” x 2” paper is provided by standard on printer purchase.

   

   The program window will be resized.
   Enter a test content and click on the Print icon.

   

   If the program is correctly installed, it will be printed within two to three seconds.

   If not printed, you may check two cases as follows:

   1. Program installation error
      • Delete the program and install it again.
   2. USB cable connection error
      • If you are using a cable other than provided, use one that is as short as possible.
      • If you are using a hub, use a powered one.

   If not printed, refer to the below link.

   Link: When I request to print from the memo program, a warning message appears: Please check if the Nemonic print driver is installed.

1. Menu

Run the app, and a window will appear as below.

① New Memo: Open a new memo window.

② Options: Show the submenu.

③ Change Edit Mode: Switch to the text edit mode/the image edit mode. The default is the text edit mode. It is the menu used when editing after inserting an image or images.

④ Screen Capture: Switch to the screen capture mode.

⑤ Print: Print the current content.

⑥ Number of Printing Copies: Set how many copies of the same content to print.

2. Submenu

Click on the Options menu, and the submenu will appear.

① Save: Save the current memo.

② Load Memo: Load a saved memo.

③ Load Image: Load and insert an image file.

④ Memo Color: Change the color of the Edit window. It is not relevant to the printout color.

⑤ Change Memo Size: Change the size. Select the size identical to that of the paper inserted in the printer.

⑥ Change Sticky Side Orientation: Changes the orientation of the sticky side. If you are using label paper, you don’t have to change it. It applies to sticky memo paper only.

1. Change Memo Size

From the submenu, select the Change Memo Size icon.

3” x 2” (80mm x 56mm) paper is provided by standard on printer purchase.

Click on the applicable size icon to change the size.

2. Enter Text

Enter a text.

4. Change Font

Click the right mouse button, and you will be able to change the font.

 

4. Align Text

Select a text block, use the below shortcuts, and you will be able to change the text alignment.

 

※ Shortcut

• Left-Align: Command + L
• Right-Align: Command + R
• Center-Align: Command + E

1. Insert Image

Click on the “Load Image” icon from the submenu or drag and drop an image to insert.

When you insert an image, the mode switches to the image edit mode automatically.

2. Edit Image

In the image edit mode,

you can change the position of the inserted image or control its size by dragging it.

3. Edit Text after Inserting Image

Either click on the Change Edit Mode icon or an area outside of the image, the mode will switch to the text edit mode.

In the text edit mode, you cannot select or edit an image.

4. Change to Image Edit Mode

If you want to edit images again after editing the text, click on the Change Edit Mode icon, and you will be able to edit them.

1. Screen Capture Mode

Click on the Screen Capture icon, and the mode will switch to the capture mode.

2. Window Size Control

Drag the arrow at the right bottom of the window to change its size.

Change the size large enough to hold what you want.

3. Capture

Click on the Screen Capture icon again, the screen will be captured, and the window will return to its initial size.

4. Edit Text

You may enter a text over the captured image.

Press the Print button, and it will be printed.

1. Open Template

Either select the “Load”’ icon from the submenu or click the right mouse button and click on Settings.

Click on Templates from the left menu.

Select the template type you want.

 

 

2. Use Template

Double-click on the template you want to load it.

The template is entered as a background image. You may edit a text over it.

1. Save Memo

Click on the Options icon to open the submenu, and click on the Save icon from it to save the memo.

At this moment, if you don’t assign a name to it, the date when saving it will be designated as its name.

※ Shortcut

• Save: Command + S

2. Load Memo

Click on the Options icon to open the submenu, and click on the Load Memo icon to load a memo.

※ Shortcut

• Load Memo: Command + O

You can view memos saved from the My Memos window.

Double-click on a saved memo, and you will be able to edit it again.

3. Rename/Delete Saved Memo

Select a memo, click the right mouse button, and you will be able to delete or rename it.

4. Backup Memo

Check the path where memos are saved from the Settings page.

Click on the path, and the folder will open. You may copy memo files and backup them.

You may set a memo as the printer template and save it to the printer.

When you set the printer template, you can print it by pressing the Dispenser button on the printer only without your PC or mobile device.

 

1. Set Printer Template

Select a memo to set as the printer template from the My Memos page, click the right mouse button, and select the “Save template to nemonic” menu to save it as the template to the printer. 

If you want to set the printer template from your mobile device, refer to the below links.

 

Android User
Link: Set printer template

 

iOS User
Link: Set printer template

 

2. Print with Dispenser Button

Briefly press the Dispenser button on the printer once, and the printer will print the saved printer template.

Click the right mouse button from a memo window, and select the “Settings” menu to open the Settings page.

Frequently used shortcuts are listed at the bottom of the Settings page.

You may download templates for the MS Office program from the Company’s homepage.

Templates for MS Office Program
Link: Download templates for MS Office program

PowerPoint, Excel, and Word template files are available.

Download template files that fit the paper size you are using.

When you open an office template file, the Edit window is set to the paper size.

Change the printing size to the paper size once again before printing.

Select MIP-001 for the printer, and click on Paper Size.

Select the paper orientation and press the Print button to start printing.

1. Install App

Search “Nemonic” from Play Store.
Three items will be searched as follows:

• Nemonic
• Nemonic Scanner
• Nemonic Mobile Print Service Plug-in

Among those, install the Nemonic app.

 

 

2. Connect Printer

Launch the app and tap the “Settings” icon.
Tab “Select a printer” under Printer Management.

 

 

 

 

3. Print

Tap the Go Back icon at the left top, and it will return to the main screen.
Tap the New Memo icon at the bottom, edit it, and tap the Print icon.

 

 

 

When you launch the app, the main screen appears, as shown below.

Tap the “Settings” icon at the bottom right.

 

1. Default Format Settings

You can set the default font and size to apply when editing a memo.

 

2. Save Memo

Memos are saved within the app by default.

 

Turn on the “Save memo to Photos” option, and memos will be saved under Gallery in the image form at the same time when you save them.

 

Turn on the “Save memo to Dropbox” option, and you will be able to access memos by logging in the Dropbox.

When you save a memo, it will be saved in the Dropbox in the image form too.

 

3. Printer Management

If you have multiple printers, you can connect the printer to be used for printing under “Printer Management.”

 

You can change the name of the selected printer by tapping “Change printer name.”

 

You can set or remove a password to/from the selected printer by tapping “Set printer password.”

If you check the option “Switch the printer to the sharing mode” from the printer for which the password is set, the password will be removed.

 

If the printer template is set, you can remove it by tapping “Clear printer template.”

If you briefly press the Dispenser button on the printer once when the printer template is cleared, a blank sheet will come out.

 

 

4. Auto Cutting

If printing label paper, you can set the option “Cut the last page only.”

In this case, when you print out multiple copies, only the last page will be cut, and you may keep the printout as folded in a piece.

If you disable this option, the paper will be cut on each copy.

 

 

2. Functions

Tap the New Memo icon at the left bottom from the main screen, and the Memo Edit screen appears.

① Go Back: Go back to the previous screen.

② Type in memo title: Enter the file name to be saved. If you don’t type anything, the saving date will be automatically used for the file name when you save the memo.

③ Undo: Undo the previous editing effect.

④ Redo: Redo the previously undone editing effect.

⑤ Change Memo Size: Change the memo size. Select the memo size to that of the paper to print.

⑥ Draw Image: Draw an image part using the stylus pen or finger-touching.

⑦ Eraser: Erase a drawn image part.

⑧ Edit Text: Enter and edit a text.

⑨ Load Gallery: Load an image saved in Gallery.

⑩ Shoot and Load Photo: Take a photo using the camera and load it.

⑪ Reset Memo: Reset the memo to the blank page.

⑫ Save Memo: Save the memo.

⑬ Change sticky side: Change the orientation of the sticky side. This function does not apply to label paper.

⑭ Select printer: Select the printer to be used for printing.

⑮ Print: Print the current memo.

 

2. Edit Image

You can load an image from Gallery or insert a photo by taking it using the camera.

When you insert an image, the text you are editing will be lost.

Load an image first before adding a text.

 

Once you inserted an image, you can use your finger to drag it.

You can zoom in and out, and rotate the image by touching it with your two fingers.

 

3. Edit Text

When you tap the Edit Text menu icon, a text box will be created.

You can set the font, font size, alignment, and line spacing.

 

 

Drag a text box when the X mark is indicated next to it, and it will move.

If the X mark is not indicated, tap the area out of the box once again.

 

You may create up to five text boxes.

Tap an area out of the text box with the X mark indicated next to it, and a new text box will be created.

 

 

The Nemonic app provides various templates that may be used as background images when creating memos.

 

Tap the “Templates” icon at the left bottom from the main screen, and you will be able to use templates available in the app.

Templates are classified by themes basically.

 

 

1. View by Sizes

Select “Show all” or the theme you want, and you can check all of the templates or those under the selected theme, respectively.

Select a size icon at the top, and it will show templates of the size only.

 

 

2. Add to Favorites

Touch and hold a template, and it will be added to Favorites.

 

 

3. Edit Using a Template

Select a template, and the Edit screen will open with its copy.

Tap the Save icon after editing, and the memo will be saved under “My Memos.” (The template itself won’t change.)

 

 

Select the My Memos icon at the bottom center from the main screen, saved memos will be displayed.

 

 

1. View by Sizes / View Favorite Memos

Select a size icon at the top, and it will show memos of the size only. 

Tap the Star icon at the top, and it will show favorite memos only.

 

 

2. Print/Edit Saved Memo

Tap a memo icon, and its preview window will appear.

Tap the Print icon, and it will print the save memo immediately.

 

Tap the Edit Text menu icon, and it will go to the Edit screen.

Modify the saved memo, save it again, and a new file will be saved.

 

 

 

3. Add to Favorite Memos

Tap a memo icon, and its preview window will appear.

At this moment, tap the Favorite menu icon, it will be added to Favorite Memos.

 

 

 

4. Delete Memo

Tap a memo icon, and its preview window will appear.

Select the Trash Can icon at the left top, and the memo will be deleted.

 

 

If you want to delete multiple memo, tap and hold a memo icon. Check boxes will be created for you to select more than one memos.

Select the Trash Can icon at the left top, and memos of which check boxes you checked will be deleted.

 

You can set a template or a memo you frequently print as the printer template. 

When you set the printer template, you can print it by pressing the Dispenser button on the printer only without your PC or mobile device.

 

If you want to set the printer template from your PC, refer to the below links.

 

 

Windows User
Link: Set printer template

Mac User
Link: Set printer template

 

1. Set it from a Template

Tap and hold a template from the template list.

Select “Save template to Nemonic.”

 

 

2. Set it from My Memo

Tap and hold a memo from My Memos screen.

Tap the Menu icon at the right top, and select “Save template to Nemonic.”

 

3. Print Printer Template

Briefly press the Dispenser button on the printer once, and the printer will print the saved printer template.

 

 

Tap the Tools menu icon at the right bottom from the main screen.

Select “Name Tag.”

 

 

 

1. Horizontal/Vertical Writing

You can select horizontal writing or vertical writing.

 

 

2. Enter Text

Select the first row and enter a text.

For the name tag, you cannot use an image.

You may enter up to two lines depending on the font size.

 

 

3. First Line Full Copy

Write the first row and tap the “First line full copy” button, and all of the five rows will be filled with the same text.

At this moment, formats such as the font and size set in the first row will be copied as well.

Therefore, if you want to apply the same format to all rows, use the “First line full copy” function.

 

 

4. Reset

Tap the Reset button, and all of the text you write and the format will be deleted.

 

Tap the Tools menu icon at the right bottom from the main screen.

You may use tools other than “Name Tag.”

For tools other than “Name Tag” and “Web Print,” you may print only with 3” x 3” paper.

 

1. To-Do List Creator

You can create a to-do list quickly.

Functions editing the format, such as the font type and size, are not included.

You may select checkers from 4 types, and create up to 5 entries.

The paper size is 3” x 3”, which is not changeable.

 

 

2. QR Code Creator

Enter content, and it will create a QR code.

The paper size is 3” x 3”, which is not changeable.

 

 

3. Bar Code Creator

Enter content, and it will create a bar code.

The paper size is 3” x 3”, which is not changeable.

 

 

4. Nemonic Mosaic

An image will be cut into multiple pieces, and each will be printed on 3” x 3” paper.

Set the frame size you want, and load an image from Gallery, or take a photo using the camera and load it.

You can create a frame or decorate your wall by putting printouts together.

 

 

5. Web Print

You can print a web page.

Available printing sizes are 3” x 2”, 3” x 3”, 3” x 4” and 3” x 10”.

 

Search “Nemonic” from Play Store.
Three items will be searched as follows:

• Nemonic
• Nemonic Scanner
• Nemonic Mobile Print Service Plug-in

Among those, install the Nemonic Scanner app.

From the Nemonic Scanner app, you can print to the 3” x 3” or 3” x 4” paper.

 

1. Shoot

To change the shooting size, tap the icon above the Shoot button.

 

 

Tap the Shoot button, then the shade will be removed automatically, and the image will be scanned in the black and white form suitable to print.

 

 

 

2. Load

To load an image from Gallery, tap the Gallery menu icon at the left bottom.

Similarly, the image will be converted to the black and white one suitable to print.

 

 

 

 

 

 

Either you take a photo or load an image, and the Edit window will appear as below.

To zoom in or out the image, drag it with your two fingers.

 

1. Change Filter

To change the filter, tap the Contrast icon.

The B/W1 filter is applied automatically. However, you can select the B/W2, B/W3,

or Customer filter to use a finer filter.

 

 

 

2. Eraser

If you use the Eraser function, you can erase messy parts to print more cleanly.

 

 

 

3. Other Functions

 

① Cut: Modify an area loaded from the original image.

② Rotate: Rotate the image.

③ Contrast: Change the filter.

④ Eraser: Erase the image partially.

⑤ Save: Save the image to Gallery or as a PDF file.

⑥ Share: Make the image shareable.

⑦ Change Sticky Side: Change the position of the sticky side when printing the sticky note paper. It does not apply to label paper.

⑧ Select printer: Select the printer to be used for printing.

⑨ Print: Print the current image. 

The Nemonic Scanner app does not save images within the app.

Tap the Save memo button, and select “Save to Photos” to save the image to Gallery, or “Save as PDF” to save as a PDF file.

 

 

 

 

Tap the Select Printer button to select the printer to print.

At this moment, check if the paper size of the printer is the same as that of the image to print.

If the paper size is different, the content may be cut off.

 

After you select the printer, tap the Print button.

The printer you selected will instantly print.

 

 

Search “Nemonic” from Play Store.
Three items will be searched as follows:

• Nemonic
• Nemonic Scanner
• Nemonic Mobile Print Service Plug-in

Among those, install the Nemonic Mobile Print Service Plug-in.

When you install the plug-in, you may directly print to the Nemonic Label printer from other apps that support the printing function.

 

Select the Print menu from an app such as Gallery or E-mail. 

 

 

Select the printer to print.

 

 

Set the paper size, orientation, and the number of copies.

Change the paper size to the size of the paper cartridge inserted in the printer.

 

 

If the content is too long, you may select a part of the page to print.

 

 

Tap the Print button to initiate printing.

 

1. Install App

Search “Nemonic” from App Store.
Two items will be searched as follows:

• Nemonic
• Nemonic Scanner

Among those, install the Nemonic app.

 

 

2. Connect Printer

Launch the app and tap the “Settings” icon.
Tab “Select a printer” under Printer Management.

 

 

 

 

3. Print

Tap the Go Back icon at the left top, and it will return to the main screen.
Tap the New Memo icon at the bottom, edit it, and tap the Print icon.

 

 

When you launch the app, the main screen appears, as shown below.

Tap the “Settings” icon at the bottom right.

1. Default Format Settings

You can set the default font and size to apply when editing a memo.

2. Save Memo

Memos are saved within the app by default.

Turn on the “Save memo to Photos” option, and memos will be saved under Gallery in the image form at the same time when you save them.

Turn on the “Save memo to Dropbox” option, and you will be able to access memos by logging in the Dropbox.

When you save a memo, it will be saved in the Dropbox in the image form too.

3. Printer Management

If you have multiple printers, you can connect the printer to be used for printing under “Printer Management.”

You can change the name of the selected printer by tapping “Change printer name.”

You can set or remove a password to/from the selected printer by tapping “Set printer password.”

If you check the option “Switch the printer to the sharing mode” from the printer for which the password is set, the password will be removed.

If the printer template is set, you can remove it by tapping “Clear printer template.”

If you briefly press the Dispenser button on the printer once when the printer template is cleared, a blank sheet will come out.

 

4. Auto Cutting

If printing label paper, you can set the option “Cut the last page only.”

In this case, when you print out multiple copies, only the last page will be cut, and you may keep the printout as folded in a piece.

If you disable this option, the paper will be cut on each copy.

 

1. Functions

Tap the New Memo icon at the left bottom from the main screen, and the Memo Edit screen appears.

① Go Back: Go back to the previous screen.

② Undo: Undo the previous editing effect.

③ Redo: Redo the previously undone editing effect.

④ Change Memo Size: Change the memo size. Select the memo size to that of the paper to print.

⑤ Draw Image: Draw an image part using the stylus pen or finger-touching.

⑥ Eraser: Erase a drawn image part.

⑦ Edit Text: Enter and edit a text.

⑧ Load Gallery: Load an image saved in Gallery.

⑨ Shoot and Load Photo: Take a photo using the camera and load it.

⑩ Reset Memo: Reset the memo to the blank page.

⑪ Save Memo: Save the memo.

⑫ Change sticky side: Change the orientation of the sticky side. This function does not apply to label paper.

⑬ Select printer: Select the printer to be used for printing.

⑭ Print: Print the current memo.

 

2. Edit Image

You can load an image from Gallery or insert a photo by taking it using the camera.

When you insert an image, the text you are editing will be lost.

Load an image first before adding a text.

Once you inserted an image, you can use your finger to drag it.

You can zoom in and out, and rotate the image by touching it with your two fingers.

 

3. Edit Text

When you tap the Edit Text menu icon, a text box will be created.

You can set the font, font size, alignment, and line spacing.

Tap the Done button at the top of the keyboard, and drag the text box under the state the keyboard is lowered to move it.

If the keyboard isn’t lowered, tap an area out of the text box once.

You may create up to five text boxes.

Fill in the text box generated, tap the + button at the top of the keyboard, and a new text box will be created.

The Nemonic app provides various templates that may be used as background images when creating memos.

Tap the “Templates” icon at the left bottom from the main screen, and you will be able to use templates available in the app.

Templates are classified by themes basically.

1. View by Sizes

Select “Show all” or the theme you want, and you can check all of the templates or those under the selected theme, respectively.

Select a size icon at the top, and it will show templates of the size only.

2. Add to Favorites

Touch and hold a template, and it will be added to Favorites.

3. Edit Using a Template

Select a template, and the Edit screen will open with its copy.

Tap the Save icon after editing, and the memo will be saved under “My Memos.” (The template itself won’t change.)

Select the My Memos icon at the bottom center from the main screen, saved memos will be displayed.

1. View by Sizes / View Favorite Memos

Select a size icon at the top, and it will show memos of the size only.

Tap the Star icon at the top, and it will show favorite memos only.

2. Print/Edit Saved Memo

Tap a memo icon, and its preview window will appear.

Tap the Print icon, and it will print the save memo immediately.

Tap the Edit Text menu icon, and it will go to the Edit screen.

Modify the saved memo, save it again, and a new file will be saved.

3. Add to Favorite Memos

Tap a memo icon, and its preview window will appear.

At this moment, tap the Favorite menu icon, it will be added to Favorite Memos.

4. Delete Memo

Tap a memo icon, and its preview window will appear.

Select the Trash Can icon at the left top, and the memo will be deleted.

If you want to delete multiple memos,

tap and hold a memo icon. Checkboxes will be created for you to select more than one memos.

Select the Trash Can icon at the left top, and memos of which checkboxes you checked will be deleted.

 

You can set a template or a memo you frequently print as the printer template.

When you set the printer template, you can print it by pressing the Dispenser button on the printer only without your PC or mobile device.

If you want to set the printer template from your PC, refer to the below links.

 

Window User
Link: Set printer template

Mac User
Link: Set printer template

 

1. Set it from a Template

Tap and hold a template from the template list.

Select “Save template to Nemonic.”

 

2. Set it from My Memo

Tap and hold a memo from My Memos screen.

Tap the Menu icon at the right top, and select “Save template to Nemonic.”

 

3. Print Printer Template

Briefly press the Dispenser button on the printer once, and the printer will print the saved printer template.

 

 

 

Tap the Tools menu icon at the right bottom from the main screen.

Select “Name Tag.”

 

1.  Horizontal/Vertical Writing

You can select horizontal writing or vertical writing.

2. Enter Text

Select the first row and enter a text.

For the name tag, you cannot use an image.

You may enter up to two lines depending on the font size.

 

3. First line full copy

Write the first row and tap the “First line full copy” button, and all of the five rows will be filled with the same text.

At this moment, formats such as the font and size set in the first row will be copied as well.

Therefore, if you want to apply the same format to all rows, use the “First line full copy” function.

4. Reset

Tap the Reset button, and all of the text you write and the format will be deleted.

Tap the Tools menu icon at the right bottom from the main screen.

You may use tools other than “Name Tag.”

For tools other than “Name Tag,” you may print only 3” x 3” paper.

 

1. To-Do List Creator

You can create a to-do list quickly.

Functions editing the format, such as the font type and size, are not included.

You may select checkers from 4 types, and create up to 5 entries.

The paper size is 3” x 3”, which is not changeable.

2. QR Code Creator

Enter content, and it will create a QR code.

The paper size is 3” x 3”, which is not changeable.

3. Bar Code Creator

Enter content, and it will create a bar code.

The paper size is 3” x 3”, which is not changeable.

4. Nemonic Mosaic

An image will be cut into multiple pieces, and each will be printed on 3” x 3” paper. 

Set the frame size you want, and load an image from Gallery, or take a photo using the camera and load it.

You can create a frame or decorate your wall by putting printouts together.

5. Web Print

You can print a web page.

Available printing sizes are 3” x 2”, 3” x 3”, 3” x 4” and 3” x 10”.

 

Search “Nemonic” from App Store.
Two items will be searched as follows:

• Nemonic
• Nemonic Scanner

Among those, install the Nemonic Scanner app.

 

From the Nemonic Scanner app, you can print to the 3” x 3” or 3” x 4” paper.

 

1. Shoot

To change the shooting size, tap the icon above the Shoot button.

 

 

Tap the Shoot button, then the shade will be removed automatically, and the image will be scanned in the black and white form suitable to print.

 

 

 

2. Load

To load an image from Gallery, tap the Gallery menu icon at the left bottom.

Similarly, the image will be converted to the black and white one suitable to print.

 

 

 

 

 

 

Either you take a photo or load an image, and the Edit window will appear as below.

To zoom in or out the image, drag it with your two fingers.

 

1. Change Filter

To change the filter, tap the Contrast icon.

The B/W1 filter is applied automatically. However, you can select the B/W2, B/W3, or Customer filter to use a finer filter.

 

 

 

2. Eraser

If you use the Eraser function, you can erase messy parts to print more cleanly.

 

 

 

3. Other Functions

 

 

① Cut: Modify an area loaded from the original image.

② Rotate: Rotate the image.

③ Contrast: Change the filter.

④ Eraser: Erase the image partially.

⑤ Save: Save the image to Gallery or as a PDF file.

⑥ Share: Make the image shareable.

⑦ Change Sticky Side: Change the position of the sticky side when printing the sticky note paper. It does not apply to label paper.

⑧ Select printer: Select the printer to be used for printing.

⑨ Print: Print the current image. 

 

The Nemonic Scanner app does not save images within the app.

Tap the Save memo button, and select “Save to Photos” to save the image to Gallery, or “Save as PDF” to save as a PDF file.

 

 

 

 

 

Tap the Select Printer button to select the printer to print.

At this moment, check if the paper size of the printer is the same as that of the image to print.

If the paper size is different, the content may be cut off.

 

After you select the printer, tap the Print button.

The printer you selected will instantly print.

 

 

The printing resolution of the Nemonic Label printer is 203dpi.
Comparing with conventional printers, you may feel the printout is not clear.

When you print a memo that contains an image or images, check two items as follows:

1. Color
   When printing, colors other than black (RGB 0, 0, 0) are indicated in grayscale.
   While visible in black, the actual color value maybe not black.
   Check the color, use the correct black color, and you will be able to print more clearly.
2. Font
   Depending on the font shape or size, you may feel visibility differently.
   It is recommended to use the font that is not too thick, and the font size not less than 10pt when printing.

If it is used for a long time, the printer head may get contaminated, and streaks appear in the printout.

Moisten a cotton swab with alcohol and wipe the print head with it several times as instructed in the user manual provided together with the product, and the symptom will disappear.

Clean it regularly by referring to the link below.

Cleaning Printer Head
Link: Cleaning the printer head

Check the connection of the power cable.
After checking the power cable connection, press the Power button at the rear of the printer. If the front LED is turned on, it is normal.

Even though there is no problem with the power connection, the LED is not turned on, contact the seller you purchased to exchange it.
The Nemonic Label print is sold from Amazon, and you may exchange it within thirty (30) days per Amazon’s policy.

If the printer generates two consecutive beeps continuously, replace paper. This error also occurs when you do not pull the paper out of the paper outlet slot when inserting a paper cartridge. Check that the cartridge is inserted correctly. If the printer generates three consecutive beeps continuously, there is a paper jam. Open the cover and arrange the paper neatly. To check the state when an error occurs, refer to the link below.

Device State Indication
Link: Checking LED indicators

It generates unique noise when printing due to the internal motor.

However, if you don’t use dedicated paper or paper is not correctly inserted, it may generate noise louder than usual.

Use dedicated paper, and check if the paper is correctly inserted.

If the printer gets overheated due to consecutive printing or continuous printing of sheets mostly consisting of dark color, the printer detects overheating & blocks printing temporarily.

Wait until the printer cools down. It will resume printing once it falls below a certain temperature.

Out of the two LEDs at the front side, the left one indicates the communication and Bluetooth connection state.

If the left (communication and Bluetooth) LED blinks even when not printing, it means that a mobile device is connected to the Nemonic printer via Bluetooth, and it is ready to print.

If the mobile device finishes printing memos to the printer, the LED stops blinking.

Under the state that the left LED blinks because a mobile device is connected to the Nemonic printer, other mobile devices cannot connect.

When the LED stops blinking after the connected mobile device finishes printing, any other mobile devices may connect to the Nemonic printer.

For iOS, if Bluetooth connection is established from the device settings, the printer may remain as continuously connected. Select the Nemonic printer connected from Settings > Bluetooth, disconnect it, and connect it from the Nemonic app.

Device State Indication
Link: Checking LED indicators

It occurs due to the cutter that cuts the sticky note paper printed automatically. It is perfectly normal.

When the Nemonic Label printer is not used for a long time, the printer head roller keeps pressing the paper.
Consequently, if it is left unused for a long time, the first note printed may be rolled up.

The cartridge may have been inserted in the opposite direction in the printer.
Open the printer cover. Check inside at the right that arrows of the printer and the cartridge face each other.

When you insert label paper in the printer that supports the sticky paper only, it comes out as cut in the middle.
The printer that supports label paper is marked “LABEL” at the front.

It may happen rarely, but with a cartridge defected, the paper may come out as cut in the middle. In this case, it is recommended to replace paper.
If you have another label cartridge, check if the same symptom happens with it. If so, printer failure is highly probable.

If your printer or cartridge fails, contact the seller you purchased to exchange it.

When you insert paper, you should pull the paper out of the paper outlet slot a little before closing the cover.
If you close the cover after simply inserting paper, the printer beeps.

If the cartridge is correctly inserted, the paper pulled out of the paper outlet slot will be cut automatically.

 

Check if Bluetooth is enabled on your smartphone/tablet and ensure that the printer power is turned on. If the printer is still not found, turn off and on the power of the Nemonic Label printer.

 

If the printer is available for connection on the printer list, but you cannot connect to it, refer to the link below.

Printer Connection Error
Link: I cannot connect the Nemonic Label printer to my smartphone or tablet

Check if Bluetooth is enabled on your smartphone/tablet. Launch the app, search, select, and connect the printer.

If the trouble insists, do as follows:

From your smartphone/tablet, go to Settings > Connection > Bluetooth, and disconnect the Nemonic printer. Then, try to reconnect it using the app.

The connection may be lost temporarily due to the communication error.
Turn on and off the Nemonic printer. If the trouble continues, disable and enable Bluetooth again from your smartphone.

If the trouble insists, do as follows:

From your smartphone/tablet, go to Settings > Connection > Bluetooth, and disconnect the Nemonic printer. Then, try to reconnect it using the app.

There is no way to recover the password once forgotten.
However, you may cancel the password by factory reset and set it again.

Check if Bluetooth is enabled on your smartphone/tablet and ensure that the printer power is turned on. If the printer is still not found, turn off and on the power of the Nemonic Label printer.

If the printer is available for connection on the printer list, but you cannot connect to it, refer to the link below.

Printer Connection Error
Link: I cannot connect the Nemonic Label printer to my smartphone or tablet

In this case, a password is set on the printer you want to connect.

From your iPhone or iPad, go to Home > Settings > Bluetooth, select the printer and finish the Bluetooth connection.

In this case, a password is set on the printer you want to connect.

Referring to the user manual, cancel the password of the printer.

 

Cancel Printer Password
Link: App settings

Printer Factory Reset
Link: Reset the printer

From your iPhone/iPad, go to Home > Settings > Bluetooth > Nemonic Printer previously connected. Tap the (i) icon next to it at the right. Tap “Delete This Device” to remove it from the device list.

Launch the Nemonic app, and go to Settings > Selected Printer. Select “Cancel printer selection.” Tap the New Memo icon, write a memo, and tap the Print button. Select the Nemonic printer to use from the item “Select Accessory.”

The connection may be lost temporarily due to the communication error.
Turn on and off the Nemonic printer. If the trouble insists, disable, and enable Bluetooth again from your smartphone.

If the trouble insists, do as follows:

From your iPhone/iPad, go to Home > Settings > Bluetooth > Nemonic Printer previously connected. Tap the (i) icon next to it at the right. Tap “Delete This Device” to remove it from the device list. Then, try to reconnect it using the app.

From your iPhone/iPad, if the “Delete This Device” keeps on displaying even if you click on it, go to Home > Settings > Bluetooth > Nemonic Printer previously connected. Tap the (i) icon next to it at the right. Tap “Delete This Device” to remove it from the device list. Then, try to reconnect it using the app.

Check if Bluetooth is enabled on your smartphone/tablet. Launch the app, search, select, and connect the printer.

If the trouble insists, do as follows:

From your smartphone/tablet, go to Settings > Connection > Bluetooth, and disconnect the Nemonic printer. Then, try to reconnect it using the app.

A message may appear as below when you execute the installation files. It is a temporary symptom when introducing a new digital certificate and is not a security problem. Install the program with confidence as follows:

 

 

 

If unable to print with a message as below, reinstall the driver as follows:

 

 

It is a symptom that occurs when a Nemonic printer is connected to a PC by USB before installing its driver, and the PC recognizes it as a wrong device. When you reinstall the driver, you have to install the MIP-001 printer driver first and connect the MIP-001 printer to your PC.

 

1. Remove the incorrectly installed device.

Go to Control Panel > Hardware and Sound > Devices and Printers, right-click on the Nemonic printer, click on the menu “See what’s printing,” and check if there is any document being printed. If not, jump to Step 1-3.

 

 

 

1-1. If there is any document being printed.
If there is any document being printed, delete the document.

 

1-2. If it is unable to delete the document being printed, click on the Windows, search and run “Task Manager” and find “Spooler.”

 

 

 

If you find “Spooler,” right-click and click on the “Stop” menu.

 

 

Run “File Explorer” and go to “C:\Windows\System32\spool\PRINTERS.” Delete all of the files under it.

 

 

Rerun “Spooler” from “Task Manager.”

 

 

1-3. Delete the Nemonic printer device.

Same as Step 1, go to Control Panel > Hardware and Sound > Devices and Printers, right-click on the Nemonic printer, click on the menu “Remove device.”

 

(*Caution: Make sure the device is removed from both “Device Manager” and “Control Panel.”)

 

2. Disconnect the USB connection and reinstall the printer driver.
(*Caution: Install the MIP-001 printer driver first before connecting the MIP-001 printer to your PC.)

 

 

3. When the drive is fully installed, reboot your PC.
Connect the Nemonic printer to your PC via USB, and check if it works correctly.

First, delete the driver from Control Panel and reinstall it.
Check if the app installation item is checked when installing the driver. If the app is not installed, even if you try to reinstall, contact us by email (support@mangoslab.com).

Check that the power of the Nemonic printer is turned on. Check that it is correctly connected to your PC through the USB connection.

If it still does not work, click on the Windows key, search “Device Manager.” Check if there is “USB Printing Support” under “Universal Serial Bus Controllers.”

If “USB Printing Support” is not found, follow instructions as follows:
- Connect the printer to another USB port.
- If the printer used to work with other PCs, the problem cause might be that the printer is not recognized due to the weak power of your current PC’s USB port. Use a powered USB hub to connect to the printer.
- Reinstall the Nemonic printer driver. (If the problem insists after the reinstallation, delete it and reinstall it again.)
- Change the cable if an extra one is available.

If the content created from a Microsoft Office program is printed as cut off in the middle, or a blank copy comes out, check if the paper setting is incorrect.

 

Unless otherwise set, it is set to 3” x 3” by default.

Change it to the size of the paper inserted in the printer.

For how to configure the paper, refer to the below links.

 

Windows User
Link: Download templates for MS Office program
Link: Set paper

If a warning window appears as below, click on the OK button to close it and continue the installation as follows:

If a warning message appears as below when you request to print immediately after installing the program, check the system as follows:

 

1. Click on the Mac System Preferences (“System Preferences...” from the Mac icon at the left top).

 

2. If the Nemonic Printer is not in the printer list as below, follow instructions as follows:

2-1. Check the printer is connected to your Mac using the USB cable provided.

(If only USB C-type ports are available from your Mac, use a USB hub.)

2-2. Check if the printer power is turned on.

2-3. If the power of the printer is turned on and it is already connected to your Mac, turn its power off and on.

 

3. Check that there is the Nemonic Printer from System Preferences, and initiate printing.

If the content created from a Microsoft Office program is printed as cut off in the middle, or a blank copy comes out, check if the paper setting is incorrect.

Unless otherwise set, it is set to 3” x 3” by default.
Change it to the size of the paper inserted in the printer.

 

For how to configure the paper, refer to the below links.

 

Mac User
Link: Download templates for MS Office program
Link: Set paper

Manually delete the following files:

Library > Printers > Nemonic

Library > Printers > PPDs > Contents > Resources > Nemonic_MIP_001.ppd.gz

Library > Printers > PPDs > Contents > Resources > Nemonic_MIP_101.ppd.gz

Applications > nemonic

Applications > nemonicUninstaller

Users > Shared > nemonic

Users > [Login ID] > Documents > Nemonic (Delete this folder if you want to delete all saved memos.)

A Mac PC does not support more than one Nemonic Label printers.
For Windows, you can select the printer to print from multiple printers when using a program other than the Nemonic app, such as PowerPoint or Excel. However, when printing from the Nemonic app, it is not certain which printer will print.

The shared printer is not supported officially.

It is possible to print through the printer sharing setting, but you may encounter unexpected problems.

 

Only the USB connection is supported for PC. Use a USB cable to connect the printer.

For security reasons, Windows XP is not supported. The Nemonic printer supports Windows 7 or later.

Yes, you can.

Download and install the dedicated Nemonic driver. Select Nemonic MIP-001 when selecting the printer, select the correct paper size, and initiate printing.

For more information, refer to the below links.

Windows User
Link: Printer driver installation
Link: Download templates for MS Office program
Link: Set paper

Mac User
Link: Printer driver installation
Link: Download templates for MS Office program
Link: Set paper

It is possible to connect the Nemonic printer from multiple mobile devices at the same time via Bluetooth.
Place it in a meeting room or your living room, and multiple persons can use it.

Yes, notes are currently saved only on the user’s device.

 

If you wish to back up your data, use the Save in Dropbox feature on the Settings tab to save it to your personal Dropbox.

We are planning to provide Nemonic’s own cloud linkage service in the future.

Yes. For Android, download and install Nemonic Mobile Print Service Plug-in from Google Play Store, and you will be able to print directly from other apps such as Gmail and web browsers that support printing options.

 

For more information, refer to the below links.

Android User
Link: Install plug-in
Link: Print from other apps

Android OS 5.0 (Lollipop) or higher is supported.
To view the Android version information of your mobile device, go to Settings > Mobile Device Information > Software Information.

iOS 9.0 or later is supported.
To view the iOS version information, go to Settings > General > Information > Software Version.

It is a mandatory right to search for Bluetooth devices.
(For a device with Android 10 or later, the GPS should be enabled along with the location right to search for Bluetooth devices.)
You cannot select a printer to use unless you can search for Bluetooth devices.

For a device with Android 10 or later, the GPS should be enabled to search for Bluetooth devices.
(Searching for Bluetooth devices also requires the right for the location.)
You cannot select a printer to use unless you can search for Bluetooth devices.

Use the following e-mail address if you have a business proposal or related inquiry.
support@mangoslab.com

The warranty period of the Nemonic Label printer is 1 year after purchase.
Keep your purchase receipt and the warranty certificate to get the warranty service.
Without the purchase receipt, it is not possible to provide the warranty service free of charge.

Products are sold through Amazon only. You may request Amazon to exchange or refund for product failure within 30 days from purchase.

For product failure 30 days after purchase, use the below email address to contact us.
support@mangoslab.com
Attach the purchase receipt file and describe product failure in detail.

Without the purchase receipt, you may not be supported.